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Experience of Care and Health Outcomes (ECHO) Survey

The ECHO is a survey that includes 5 multiple item measures and 12 single item measures:

Multiple Item Measures:

Getting treatment quickly
-Get treatment as soon as wanted when it was needed right away
-Get appointments as soon as wanted
-Get professional help by telephone
How well clinicians communicate
-Clinicians listen carefully
-Clinicians explain things in an understandable way
-Clinicians show respect
-Clinicians spend enough time
-Feel safe with clinicians
-Patient involved as much as wanted in treatment
Perceived improvement

CBE ID
0008