The measure calculates the percentage of long-stay residents, those living in the facility for 100 days or more, who are satisfied (see: S.5 for details of the time-frame). This patient reported outcome measure is based on the CoreQ: Long-Stay Resident questionnaire that is a three item questionnaire.
- Electronic Clinical Quality Measure (eCQM)Level Of AnalysisCare SettingNumerator
The numerator is the sum of the individuals in the facility that have an average satisfaction score of =>3 for the three questions on the CoreQ: Long -Stay Resident questionnaire.
DenominatorThe denominator includes all of the residents that have been in the SNF for 100 days or more regardless of payer status; who received the CoreQ: Long-Stay Resident questionnaire (e.g. people meeting exclusions do not receive the questionnaire), who responded to the questionnaire within the two month time window, who did not have the questionnaire completed by somebody other than the resident, and who did not have more than one item missing.
ExclusionsExclusions made at the time of sample selection are the following: (1) Residents who have poor cognition defined by the BIMS score; (2) residents receiving hospice; (3) residents with a legal court appointed guardian; and (4) residents who have lived in the SNF for less than 100 days.
Additionally, once the survey is administered, the following exclusions are applied: a) surveys received outside of the time window (two months after the administration date) b) surveys that have more than one questionnaire item missing c) surveys from residents who indicate that someone else answered the questions for the resident. (Note this does not include cases where the resident solely had help such as reading the questions or writing down their responses.)Testing Data Sources
- Measure StructureNon Condition SpecificTarget PopulationMeasure Selection AttributesNational Quality Strategy PrioritiesPerson- and Family-Centered Care
- Risk Adjustment
- Current or planned use(s)
- Most Recent Endorsement ActivityEndorsed Patient Experience and Function Spring Cycle 2020Initial EndorsementNext Planned Maintenance ReviewPatient Experience and Function Spring 2025Endorsement StatusLast Updated
- StewardSteward Organization EmailSteward Organization Copyright
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