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CoreQ: AL Family Satisfaction Measure

CBE ID
3422
1.4 Project
Patient Experience and Function
Endorsed
Endorsement Status
Endorsed
1.1 New or Maintenance
Maintenance
E&M Cycle
Spring 2018
Is Under Review
No
Next Planned Maintenance Review
Patient Experience and Function Fall 2024
1.3 Measure Description

The measure calculates the percentage of family or designated responsible party for assisted living (AL) residents. This consumer reported outcome measure is based on the CoreQ: AL Family Satisfaction questionnaire that has three items.

    • 1.14 Numerator

      The numerator assesses the number of family or designated responsible party for AL residents that are satisfied. Specifically, the numerator is the sum of the family or designated responsible party for AL residents that have an average satisfaction score of =>3 for the three questions on the CoreQ: AL Family Satisfaction questionnaire.

    • 1.15 Denominator

      The target population is family or designated responsible party members of a resident residing in the facility for at least two weeks. The denominator includes all of the individuals in the target population who respond to the CoreQ: AL Family Satisfaction questionnaire within the two month time window who do not meet the exclusion criteria.

    • Exclusions

      Exclusions made at the time of sample selection are the following: (1) Court-appointed guardian; (2) family of residents receiving hospice; (3) Family members who reside in another country and (4) family of residents who have lived in the AL facility for less than two weeks.

      Additionally, once the survey is administered, the following exclusions are applied: a) surveys received outside of the time window (two months after the administration date) and b) surveys that have more than one questionnaire item missing.

    • Most Recent Endorsement Activity
      Endorsed Patient Experience and Function Spring Cycle 2018
      Initial Endorsement
      Last Updated