Skip to main content

CoreQ: AL Family Satisfaction Measure

CBE ID
3422
Endorsement Status
1.1 New or Maintenance
Previous Endorsement Cycle
Is Under Review
No
Next Maintenance Cycle
Fall 2024
1.3 Measure Description

The measure calculates the percentage of family or designated responsible party for assisted living (AL) residents. This consumer reported outcome measure is based on the CoreQ: AL Family Satisfaction questionnaire that has three items.

        • 1.14 Numerator

          The numerator assesses the number of family or designated responsible party for AL residents that are satisfied. Specifically, the numerator is the sum of the family or designated responsible party for AL residents that have an average satisfaction score of =>3 for the three questions on the CoreQ: AL Family Satisfaction questionnaire.

        • 1.15 Denominator

          The target population is family or designated responsible party members of a resident residing in the facility for at least two weeks. The denominator includes all of the individuals in the target population who respond to the CoreQ: AL Family Satisfaction questionnaire within the two month time window who do not meet the exclusion criteria.

        • Exclusions

          Exclusions made at the time of sample selection are the following: (1) Court-appointed guardian; (2) family of residents receiving hospice; (3) Family members who reside in another country and (4) family of residents who have lived in the AL facility for less than two weeks.

          Additionally, once the survey is administered, the following exclusions are applied: a) surveys received outside of the time window (two months after the administration date) and b) surveys that have more than one questionnaire item missing.

        • Most Recent Endorsement Activity
          Endorsed Patient Experience and Function Spring Cycle 2018
          Initial Endorsement
          Last Updated
        • Steward
          American Health Care Association
          Steward Organization POC Email