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Rate of severe hypoglycemia among hospitalized patients

CBE ID
3503e
Endorsement Status
1.0 New or Maintenance
1.1 Measure Structure
Previous Endorsement Cycle
Is Under Review
Yes
Next Maintenance Cycle
Spring 2025
1.6 Measure Description

This electronic clinical quality measure (eCQM) assesses the proportion of inpatient hospitalizations for patients aged 18 years and older who were administered at least one medication known to cause hypoglycemia (hypoglycemic medication) during their hospitalization, and who suffered a severe hypoglycemic event (blood glucose less than 40 mg/dL) during the hospitalization.

    Measure Specs
      General Information
      1.7 Measure Type
      1.3 Electronic Clinical Quality Measure (eCQM)
      1.8 Level of Analysis
      1.10 Measure Rationale

      The goal of this eCQM is to improve patient safety and prevent the adverse drug event severe hypoglycemia (blood glucose (BG) <40 mg/dL). The measure captures severe hypoglycemia in patients who are at risk. At risk patients are defined by the measure as those who receive a hypoglycemic medication during their inpatient hospitalization. 

      Frequency 

      While safety events are generally rare, hypoglycemia (BG ≤ 70 mg/dL) is one of the more frequently observed safety events. In a study published by the Office of the Inspector General (2022), adverse drug events represented 43% of all adverse events in hospitals among Medicare patients in 2018, with hypoglycemia among the top 5 most commonly occurring adverse drug events. 

      Additional studies indicate that severe hypoglycemia occurs in 2–5% of hospitalized patients with diabetes mellitus (Santos, 2020). Rodrick and colleagues (2024) reported that approximately 4.7% of adult patients insured by Medicare experienced a hypoglycemic event in both 2021 and 2022. 

      Impact 

      Inpatient hypoglycemia can be life-threatening and is associated with longer hospital stays and increased medical costs. Patients who experience a hypoglycemic event on average have a 4.1 day longer length of stay in the hospital (Cruz, 2020). 

      Performance gap and ability to improve performance

      Hypoglycemic events within an inpatient setting are largely avoidable by monitoring the use of medications and nutritional status. The National Quality Forum (2011) has identified medication errors as one of its Serious Reportable Events (SREs) or “never events” and included over- or under-dosing of the hypoglycemic medication insulin as a specific example. SREs are defined as serious and harmful clinical events that are largely preventable.

      Recent studies show that rates of severe hypoglycemia vary across hospitals, suggesting opportunities for improved care (Santos, 2020). Hospitals’ efforts to reduce incidents of hypoglycemia have been shown to improve patient outcomes and reduce costs (Shelton, 2021; Mattathil, 2023). For example, studies have demonstrated that surveillance of glycemic outliers and interdisciplinary approaches to glycemic management can reduce or prevent hypoglycemic events (American Diabetes Association (ADA), 2023).

      References:

      1. American Diabetes Association Professional Practice Committee. (2023). Diabetes care in the hospital: Standards of care in diabetes – 2024. Diabetes Care, 47(Supplement_1), S295–S306. https://doi.org/10.2337/dc24-S016

      2. Cruz, P. (2020). Inpatient hypoglycemia: The challenge remains. Journal of Diabetes Science and Technology, 14(3), 560-566. https://doi.org/10.1177/1932296820918540

      3. National Quality Forum. (2011). Serious reportable events in healthcare—2011 update: A consensus report. https://www.qualityforum.org/Topics/SREs/Serious_Reportable_Events.aspx

      4. Mattathil R. (2023). Hypoglycemia management using a bundled care approach: A quality improvement project. Journal of Nursing Care Quality, 38(2), 141–145. https://doi.org/10.1097/NCQ.0000000000000670

      5. Office of Inspector General (OIG). (2022). Adverse events in hospitals: A quarter of Medicare patients experienced harm in October 2018. https://oig.hhs.gov/oei/reports/OEI-06-18-00400.asp

      6. Rodrick D., Timashenka A., & Umscheid C. Adverse events among in-hospital Medicare 

      patients in 2021 and 2022 (2024). AHRQ Publication No. 24-0084. Rockville, MD: Agency for Healthcare Research and Quality. https://www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/quality-measures/qsrs/qsrs-2021-2022-adverse-event-data-report-nov-rev.pdf

      7. Santos, C. A. Q., Conover, C., Shehab, N., Geller, A. I., Guerra, Y. S., Kramer, H., Kosacz, N. M., Zhang, H., Budnitz, D. S., & Trick, W. E. (2020). Electronic measurement of a clinical quality measure for inpatient hypoglycemic events: A multicenter validation study. Medical Care, 58(10):927-933. https://doi.org/10.1097/MLR.0000000000001398

      8. Shelton, C., Demidowich, A. P., Motevalli, M., Sokolinsky, S., MacKay, P., Tucker, C., Abundo, C., Peters, E., Gooding, R., Hackett, M., Wedler, J., Alexander, L. A., Barry, L., Flynn, M., Rios, P., Fulda, C. L., Young, M. F., Kahl, B., Pummer, E., Mathioudakis, N. N., … Zilbermint, M. (2021). Retrospective quality improvement study of insulin-induced hypoglycemia and implementation of hospital-wide initiatives. Journal of Diabetes Science and Technology, 15(4), 733–740. https://doi.org/10.1177/19322968211008513

      1.20 Types of Data Sources
      1.25 Data Source Details

      This eCQM uses electronic health record (EHR) data from hospitals to calculate the measure score. Hospitals collect EHR data using certified EHR technology (CEHRT). The measure specification is available as a package via MADiE export. The package includes a human-readable HTML file, and XML, clinical quality language (CQL), and ELM files for machine processing. No additional tools are used for data collection for eCQMs.

      1.14 Numerator

      Inpatient hospitalizations where a severe hypoglycemic event occurred during the encounter. A severe hypoglycemic event is:

       - A glucose test with a result less than 40 mg/dL

      AND 

       - A hypoglycemic medication was administered within 24 hours before the start of the severe hypoglycemic event (i.e., the glucose test with a result less than 40 mg/dL)

      AND

       - There was no subsequent repeat test for glucose with a result greater than 80 mg/dL within five minutes or less from the start of the initial glucose test with a result less than 40 mg/dL

      1.14a Numerator Details

      The numerator is inpatient hospitalizations where a severe hypoglycemic event occurred. A severe hypoglycemic event is defined as:

      - A glucose test with a result less than 40 mg/dL AND 

      - A medication known to cause hypoglycemia (hypoglycemic medication) was administered within 24 hours before the glucose test with a result less than 40 mg/dL AND 

      - There was no subsequent repeat test for glucose with a result greater than 80 mg/dL within five minutes or less of the initial glucose test with a result less than 40 mg/dL 

      Glucose levels are determined by laboratory or point-of-care (POC) tests, including capillary/glucometer blood glucose tests, and by interstitial fluid specimens from continuous glucose monitors. Glucose test results from urine specimens are not considered. The 24-hour and 5-minute timeframes are based on the time the glucose was drawn, as this reflects the time the patient was experiencing that specific glucose level.

      Only one qualifying severe hypoglycemic event is counted in the numerator, and only one severe hypoglycemic event is counted per encounter. 

      All data elements necessary to calculate this measure’s numerator are defined within value sets available in the VSAC, and listed below:

      • Glucose tests are represented in the value set Glucose Lab Test Mass Per Volume (2.16.840.1.113762.1.4.1248.34).
      • Hypoglycemic medications are represented by the value set Hypoglycemics Severe Hypoglycemia (2.16.840.1.113762.1.4.1196.393).

      To access the value sets for the measure, please visit the Value Set Authority Center (VSAC), sponsored by the National Library of Medicine, at https://vsac.nlm.nih.gov/.

      1.15 Denominator

      Inpatient hospitalizations that end during the measurement period for patients age 18 and older at the start of the encounter where at least one hypoglycemic medication administration starts during the encounter. The denominator includes inpatient admissions which began in the emergency department or in observation status when the transition between discharge from these encounters and admission to the inpatient encounter is one hour or less.

      1.15a Denominator Details

      This measure includes all inpatient hospitalizations for patients aged 18 years and older at the time of admission who receive a hypoglycemic medication during their encounter. Inpatient hospitalizations include time spent in the emergency department and observation when the transition between discharge from these encounters and admission to the inpatient encounter is one hour or less. 

      The measurement period is one year, and the entire hospitalization must occur during the measurement period. 

      All data elements necessary to calculate this measure’s denominator are defined within value sets available in the VSAC, and listed below:

      • Inpatient encounters are represented by the value set Encounter Inpatient (2.16.840.1.113883.3.666.5.307).
      • Emergency Department visits are represented by the value set Emergency Department Visit (2.16.840.1.113883.3.117.1.7.1.292).
      • Patients who had observation encounters are represented by the value set Observation Services (2.16.840.1.113762.1.4.1111.143).
      • Encounters where at least one hypoglycemic medication was administered are defined by the value set Hypoglycemics Severe Hypoglycemia (2.16.840.1.113762.1.4.1196.393). 

      To access the value sets for the measure, please visit the Value Set Authority Center, sponsored by the National Library of Medicine, at https://vsac.nlm.nih.gov/.

      1.15d Age Group
      Adults (18-64 years)
      Older Adults (65 years and older)
      1.15b Denominator Exclusions

      None

      1.15c Denominator Exclusions Details

      None

      1.12 eCQM Data Model
      Quality Data Model (QDM) and Clinical Quality Language (CQL)
      1.12a Attach MADiE Output
      1.13a Attach Data Dictionary
      1.16 Type of Score
      1.17 Measure Score Interpretation
      Better quality = Lower score
      1.18 Calculation of Measure Score

      The developer provided a measure score calculation diagram.

      1.18a Attach measure score calculation diagram
      1.19 Measure Stratification Details

      The measure is not stratified.

      1.26 Minimum Sample Size

      There is no minimum sample size to calculate the measure. The measure is in the Hospital Inpatient Quality Reporting (IQR) Program, which requires hospitals to have at least five patients in the initial population and one patient in the denominator for submission of quarterly data (Centers for Medicare & Medicaid Services (CMS), 2024).

      Reference:

      Centers for Medicare & Medicaid Services. (2024). Fiscal Year 2026 Hospital Inpatient Quality Reporting (IQR) Program Guide. https://w.qualityreportingcenter.com/globalassets/2024/05/iqr/2.-hospital-iqr-fy-2026-program-guide_vfinal508_.pdf

      Supplemental Attachment
      7.1 Supplemental Attachment
      Steward Organization
      Centers for Medicare & Medicaid Services
      Steward POC email
      donta.henson1@cms.hhs.gov
      Steward Organization Copyright

      Not applicable

      Steward Address

      Donta' Henson
      Woodlawn, MD
      United States

      Measure Developer POC

      Michael Kerachsky
      Mathematica
      Princeton, NJ
      United States

        Evidence
        2.1 Attach Logic Model
        2.2 Evidence of Measure Importance

        Performance monitoring

        Measuring glycemic events helps hospitals identify areas to address to improve patient health and cut costs. This measure provides standardized values that institutions can use to monitor performance and track the progress of quality improvement initiatives (Khan, 2022). Standardization of measurement also allows comparison of a hospital’s glycemic outcomes against a benchmark.

        Recommendations for processes of care associated with measure outcome

        The ADA and the Endocrine Society have published clinical practice recommendations to prevent severe hypoglycemia for individuals within the inpatient setting. Examples of relevant recommendations include:

        • In people with diabetes using a personal continuous glucose monitoring (CGM) device, the use of CGM should be continued during hospitalization if clinically appropriate, with confirmatory POC glucose measurements for insulin dosing decisions and hypoglycemia assessment, if resources and training are available, and according to an institutional protocol. – Level of evidence: B (ADA, 2023a)
        • Allow continuation of personal CGM in the inpatient setting with or without algorithm-driven insulin pump (ADIP) therapy rather than discontinuation – Strength of recommendation: Conditional, Certainty of evidence: Very low (McCall, 2023)
        • For people with diabetes using an automated insulin delivery (AID) system along with CGM, the use of AID and CGM should be continued during hospitalization if clinically appropriate, with confirmatory POC BG measurements for insulin dosing decisions and hypoglycemia assessment, if resources and training are available, and according to an institutional protocol. – Level of evidence: C (ADA, 2023a)
        • In adults with insulin-treated diabetes prior to admission who are hospitalized for noncritical illness, continue with the scheduled insulin regimen modified for nutritional status and severity of illness to maintain glucose targets in the range of 100 to 180 mg/dL (5.6 to 10.0 mmol/L). – Strength of recommendation: Strong, Certainty of evidence: Low (McCall, 2023)
        • In adults with insulin-treated diabetes hospitalized for noncritical illness who are at high risk of hypoglycemia, use real-time CGM with confirmatory bedside POC BG monitoring for adjustments in insulin dosing rather than POC BG testing alone in hospital settings where resources and training are available – Strength of recommendation: Conditional, Certainty of evidence: Low (Korytkowski, 2022)
        • Initiate CGM in the inpatient setting for select inpatients at high risk for hypoglycemia – Strength of recommendation: Conditional, Certainty of evidence: Very low (McCall, 2023)
        • Treatment regimens should be reviewed and changed as necessary to prevent further hypoglycemia when a BG value of <70 mg/dL (3.9 mmol/L) is documented – Level of evidence: C (ADA, 2023a)

        Recommendations for structures of care associated with measure outcome 

        Guidelines from ADA and the Endocrine Society also offer structure of care recommendations that hospitals can put in place to reduce the likelihood of severe hypoglycemia events occurring. Examples of these recommendations include:

        • Institutions should implement protocols using validated written or computerized provider order entry sets for management of dysglycemia in the hospital (including emergency department, intensive care unit (ICU) and non-ICU wards, gynecology-obstetrics/delivery units, dialysis suites, and behavioral health units) that allow for a personalized approach, including glucose monitoring, insulin and/or noninsulin therapy, hypoglycemia management, diabetes self-management education, nutrition recommendations, and transitions of care – Level of evidence: B (ADA, 2023a)
        • A hypoglycemia management protocol should be adopted and implemented by each hospital or hospital system. A plan for preventing and treating hypoglycemia should be established for each patient. Episodes of hypoglycemia in the hospital should be documented in the medical record and tracked for quality improvement/quality assessment. – Level of evidence: C (ADA, 2023a)
        • Inpatient glycemic surveillance and management programs should leverage EHR data for inpatients at risk for hypoglycemia – Strength of recommendation: Strong, Certainty of evidence: Very low (McCall, 2023)

        Measure outcome association with downstream harms

        An episode of hypoglycemia increases the likelihood that a patient will experience a subsequent episode. One study found that 84% of hospitalized patients who had an episode of severe hypoglycemia had a preceding episode of hypoglycemia (ADA, 2023a). Frequent exposure to hypoglycemia might increase the risk of stroke and falls (Cruz, 2020). Hypoglycemia in the inpatient setting has also been linked to increased mortality and longer lengths of stay (Garg, 2013; Cruz, 2020). 

        Definitions of rating scales:

        ADA level of evidence recommendations are assigned ratings of A, B, or C depending on the quality of the evidence in support of the recommendation, not the strength of the recommendation (ADA, 2023b). Recommendations with A-level evidence are based on large, well-designed randomized controlled trials or well-done meta-analyses of randomized controlled trials. Recommendations with lower levels of evidence may be equally important but are not as well supported.

        The Endocrine Society uses the Grading of Recommendations Assessment, Development and Evaluation (GRADE) methodology to assess the certainty of evidence and make recommendations (Endocrine Society, 2022). Certainty of evidence is determined based on study design and quality across all evidence for an outcome. Each outcome is assigned a ranking of high, moderate, low, or very low based on consideration of all evidence, with high indicating confidence that the true effect lies close to the estimate of effect. Recommendations are either strong or conditional. A strong recommendation indicates desirable consequences clearly outweigh undesirable consequences, whereas a conditional recommendation indicates desirable consequences probably outweigh undesirable consequences.

        References: 

        1. American Diabetes Association Professional Practice Committee. (2023a). Diabetes care in the hospital: Standards of care in diabetes – 2024. Diabetes Care, 47(Supplement_1), S295-S306. https://doi.org/10.2337/dc24-S016

        2. American Diabetes Association Professional Practice Committee. (2023b). Introduction and Methodology: Standards of Care in Diabetes – 2024. Diabetes Care, 47(Supplement_1), S1-S4. https://doi.org/10.2337/dc24-SINT

        3. Cruz P. (2020). Inpatient hypoglycemia: The challenge remains. Journal of Diabetes Science and Technology, 14(3), 560–566. https://doi.org/10.1177/1932296820918540

        4. Endocrine Society (2022). Endocrine Society guideline methodology. https://www.endocrine.org/-/media/endocrine/files/cpg/methodology-page-refresh/endocrine_society_guideline_methodology_links.pdf

        5. Garg, R., Hurwitz, S., Turchin, A., & Trivedi, A. (2013). Hypoglycemia, with or without insulin therapy, is associated with increased mortality among hospitalized patients. Diabetes Care36(5), 1107-1110. https://doi.org/10.2337/dc12-1296

        6. Khan, S. A., & Zilbermint, M. (2022). Centers for Medicare & Medicaid Services' Hospital Harm Measures for severe hypoglycemia and hyperglycemia: Is your hospital ready?. Diabetes Spectrum : A Publication of the American Diabetes Association, 35(4), 391-397. https://doi.org/10.2337/dsi22-0008

        7. Korytkowski, M.T., Muniyappa, R., Antinori-Lent, K., Donihi, A.C., Drincic, A.T, Hirsch, I.B., Luger, A., McDonnell, M.E., Murad, M.H., Nielsen, C., Pegg, C., Rushakoff, R.J., Santesso, N., & Umpierrez, G.E. (2022). Management of hyperglycemia in hospitalized adult patients in non-critical care settings: An Endocrine Society clinical practice guideline, The Journal of Clinical Endocrinology & Metabolism, 107(8), 2101-2128. https://doi.org/10.1210/clinem/dgac278

        8. McCall, A. L., Lieb, D. C., Gianchandani, R., MacMaster, H., Maynard, G. A., Murad, M. H., Seaquist, E., Wolfsdorf, J. I., Wright, R. F., & Wiercioch, W. (2023). Management of individuals with diabetes at high risk for hypoglycemia: An Endocrine Society clinical practice guideline. The Journal of Clinical Endocrinology & Metabolism, 108(3), 529-562. https://doi.org/10.1210/clinem/dgac596

        2.6 Meaningfulness to Target Population

        Patient and caregiver representatives from Mathematica’s Patient Safety Technical Expert Panel (TEP) were asked if they felt that the Hospital Harm – Severe Hypoglycemia measure “is meaningful and produces information that is valuable in making care decisions.” Measure background, purpose, and definitions were reviewed prior to polling the representatives. Responses recorded from a total of six representatives were scored on a 4-point Likert scale (4 = strongly agree, 3 = agree, 2 = disagree, 1 = strongly disagree). The representatives unanimously agreed that the measure is meaningful and produces information that is valuable in making care decision, with a mean polling score of 3.7.

        2.4 Performance Gap

        We assessed measure performance using Hospital IQR Program data from the CMS Center for Clinical Standards and Quality (CCSQ) Centralized Data Repository (CDR) for performance period 2023 (January 1, 2023 – December 31, 2023), the first and only year data are currently available for the Hospital Harm – Severe Hypoglycemia measure. The measure was voluntarily reported by 522 hospitals with 568,405 encounters that met the Hospital IQR Program quarterly scoring thresholds of at least 5 patients in the initial population count and 1 patient in the denominator count. 

        Numerator and denominator counts for quarters that met the scoring threshold were combined to calculate an individual hospital’s performance period measure score. 

        The distribution of scores is described in Table 1 below. The overall mean performance score was 1.28% (range 0.00% - 41.80%). For this measure, a lower score indicates better quality. While a majority of hospitals met or were lower than the mean performance score, approximately 11% of hospitals performed well above the mean score, suggesting that there is room for improvement. 

        Multiple years of data are not yet available to observe a change in performance over time. However, the performance rates observed for the 2023 performance period, when only voluntary reporting occurred, were lower than those observed during the initial endorsement submission, 1.28% and 2.52% respectively. A major limitation to this comparison is the much smaller sample size used during the initial endorsement (13,636 patients from 6 hospitals) compared to the Hospital IQR Program dataset (568,405 patients at 522 hospitals). Any inference made from the results here and the initial endorsement should take the difference in sample size used to compute the scores into account.

        Table 1. Performance Scores by Decile
        Performance Gap
        Overall Minimum Decile_1 Decile_2 Decile_3 Decile_4 Decile_5 Decile_6 Decile_7 Decile_8 Decile_9 Decile_10 Maximum
        Mean Performance Score 1.28% 0.00% 0.00% 0.00% 0.00% 0.12% 0.68% 1.09% 1.39% 1.73% 2.28% 5.55% 41.80%
        N of Entities 522 1 53 53 52 52 52 52 52 52 52 52 1
        N of Persons / Encounters / Episodes 568,405 5 14,219 5,533 6,210 39,989 64,377 98,600 90,221 141,308 91,549 16,399 328
          Equity
          3.1 Contributions Toward Advancing Health Equity

          This domain is optional for Spring 2025.

            Feasibility
            4.1a Data Structure and Availability

            All of the data elements used within the measure are available in a structured format within EHR systems, captured as part of the typical course of patient care, and coded using nationally accepted terminology. 

            Value sets within the measure have been updated since the initial CBE submission, as is routine for measure maintenance. The types of codes captured to identify measure criteria are the same that were tested within the Feasibility Scorecard provided for the initial submission (attached per section 4.2), for example LOINC, ICD-10, etc. Feasibility testing for the initial submission found that it is possible to capture this information from the EHR.

            4.1b Implementation Costs and Burden

            This eCQM has been in the Hospital IQR Program for two years and no barriers to measure reporting have been shared with CMS through the ONC JIRA issue tracking system where implementers can share questions or comments on the measure. Administrative burden and cost associated with data collection are low because the measure uses data elements that are available in a structured format within EHR systems.

            4.1c Confidentiality

            In order to maintain patient confidentiality, eCQM data are collected through the Hospital Quality Reporting (HQR) Secure Portal (https://ecqi.healthit.gov/tool/hospital-quality-reporting-hqr-system). HQR is the only CMS-approved website for secure communications and health care quality data exchange between quality improvement organizations, hospitals, physician offices, nursing homes, end-stage renal disease networks and facilities, and data vendors. 

            The measure scores are publicly reported in aggregate at the hospital level, therefore patient confidentiality is not a concern.

            4.2 Attach Feasibility Scorecard
            4.3 Feasibility Informed Final Measure

            No feasibility assessment was conducted for maintenance endorsement as this is an established measure. No reports of feasibility issues have been reported by implementers, therefore no adjustments were made to the measure based on feasibility. The feasibility scorecard submitted for initial endorsement has been attached.

            4.4 Proprietary Information
            Not a proprietary measure and no proprietary components
              Testing Data
              5.1.1 Data Used for Testing

              We acquired hospital-level and patient-level Hospital IQR Program data from the CMS Center for Clinical Standards and Quality (CCSQ) Centralized Data Repository (CDR) Hospital Quality Report (HQR) dataset. The HQR system consumes Quality Reporting Document Architecture (QRDA) files and processes the data based on measure logic to determine measure outcomes. QRDA allows a variety of EHR systems to report data in a structured, consistent format for reporting quality measure results. 

              Data for performance period 2023 (January 1, 2023 – December 31, 2023) were used for testing. This is the first and only year data are currently available in the CCSQ CDR for the Hospital Harm – Severe Hypoglycemia measure. Measure reporting was voluntary for 2023.

              • The hospital-level dataset has 568,405 denominator eligible inpatient encounters from 522 hospitals. In this dataset, quarterly data are not included for a hospital if the facility does not meet the Hospital IQR Program threshold of at least five patients in the initial population and one patient in the denominator for submission of quarterly data.
              • The patient-level dataset includes all denominator eligible patient encounters reported by hospitals, regardless of whether the encounter was excluded from the hospital-level dataset for the hospital not reaching the data threshold. As a result, there are more denominator eligible encounters included in the patient-level dataset (722,956) than denominator eligible encounters in the hospital-level dataset. Patients appear in the patient-level dataset multiple times if they had multiple eligible encounters.
              5.1.2 Differences in Data

              Hospital-level data are used for Section 2: Importance. Both hospital-level and patient-level data are used for Section 5: Scientific Acceptability. Data from 2023 are used for all sections.

              5.1.3 Characteristics of Measured Entities

              All subsection (d) hospitals within the United States are included within the Hospital IQR Program and are eligible to report the measure. Hospital IQR Program data from more than 4,000 Medicare-certified hospitals, including Veterans Administration hospitals, are made publicly available on the Care Compare and Provider Data Catalog websites. During performance period 2023, the only year data for the Hospital Harm – Severe Hypoglycemia measure are currently available, 522 hospitals voluntarily reported the measure. Of those, there are data for 475 hospitals from 43 states available for download on the Timely and Effective Care – Hospital page of the Provider Data Catalog. Denominator counts for the hospitals included in this dataset range from 25 to 14,655, with an average of 1,190 denominator-eligible patients per hospital. Hospitals are not included in this publicly available dataset if their denominator count is less than 11.

              5.1.4 Characteristics of Units of the Eligible Population

              Table 1, available in attachment 5.1.4_Acceptability_3503e submitted in Section 7. Supplemental Information, uses the patient-level dataset to provide details on the characteristics of the eligible population including age, sex, race, ethnicity, and insurance payer.

              5.2.2 Method(s) of Reliability Testing

              Measure Score Reliability

              We assessed signal- to-noise reliability that describes how well the measure can distinguish the performance of one hospital from another (Adams and Mehrota, 2010; Yu and Mehrota, 2013). The signal is the proportion of the variability in measured performance that can be explained by real differences in performance. Scores can range from 0 to 1. A reliability of zero implies that all the variability in a measure is attributable to measurement error. A reliability of one implies that all the variability is attributable to real differences in performance.

              We use the Adam’s beta-binomial method (Adams, 2009) to calculate signal-to-noise ratio reliability. Using variability between hospitals (signal: provider-to-provider variance) and variability within hospitals (noise: provider-specific-error variance), the reliability for each hospital can be defined as: reliability = signal variance / (signal variance + noise variance).

              We estimate the beta-binomial signal variance using denominators and harm rates from all hospitals. The noise variance is estimated based on the denominator and harm rate of an individual hospital.

              References:

              1. Adams, J. (2009, June 25). The reliability of provider profiling: A tutorial. RAND Corporation. https://www.rand.org/pubs/technical_reports/TR653.html.

              2. Adams J, Mehrota, A, Thoman J, McGlynn, E. (2010). Physician cost profiling – reliability and risk of misclassification. New England Journal of Medicine, 362(11): 1014-1021.

              3. Yu, H, Mehrota, A, Adams J. (2013). Reliability of utilization measures for primary care physician profiling. Healthcare, 1, 22-29.

              5.2.3 Reliability Testing Results

              Accountable Entity–Level Reliability Testing Results

              Table 2 below contains the distribution of reliability statistic estimates across hospitals for the Hospital Harm – Severe Hypoglycemia measure. Hospitals are grouped into deciles based on N, the number of denominator-eligible inpatient encounters. For example, the “reliability” row of this table contains the mean reliability estimate among hospitals for each decile of N. Similarly, the “mean performance score” row of this table contains the mean score among hospitals in each decile of N. The row “N of Persons / Encounters / Episodes” of this table contains the sum of N for hospitals in each decile group. The overall column provides the mean reliability and mean performance score for all hospitals. The minimum and maximum columns provide estimates for the hospitals with the lowest and highest N, respectively. We report the hospital with the smallest non-zero measure score in the minimum reliability column since the reliability for a hospital with a zero score is 1.0.

              5.2.4 Interpretation of Reliability Results

              The overall signal-to-noise ratio of 0.829 indicates high reliability. Reliability estimates across deciles ranged from 0.674 – 0.985. While there was some variation of the reliability estimate for each decile, reliability estimates across all deciles exceeded the acceptable reliability threshold of 0.6 as determined by the CBE (Partnership for Quality Measurement (PQM), 2024).

              Reference:

              1. Partnership for Quality Measurement. (2024). Endorsement and Maintenance (E&M) Guidebook. https://p4qm.org/sites/default/files/2024-08/Del-3-6-Endorsement-and-Maintenance-Guidebook-Final_0.pdf

              Table 2. Accountable Entity Level Reliability Testing Results by Denominator, Target Population Size
              Accountable Entity-Level Reliability Testing Results
              &nbsp; Overall Minimum Decile_1 Decile_2 Decile_3 Decile_4 Decile_5 Decile_6 Decile_7 Decile_8 Decile_9 Decile_10 Maximum
              Reliability 0.829 0.008 0.842 0.741 0.674 0.699 0.790 0.804 0.866 0.925 0.966 0.985 0.992
              Mean Performance Score 1.28% 22.22% 1.18% 1.11% 1.29% 1.22% 0.85% 1.04% 2.03% 1.26% 1.37% 1.45% 0.91%
              N of Entities 522 1 53 53 52 52 52 52 52 52 52 52 1
              N of Persons / Encounters / Episodes 568,405 9 997 2,166 3,308 4,970 7,077 11,096 22,009 50,642 128,310 337,830 14,700
              5.3.3 Method(s) of Validity Testing

              Construct Validity

              We conducted correlational analyses to gather evidence of convergent validity for the Hospital Harm – Severe Hypoglycemia measure. Specifically, we calculated Spearman’s rank correlations between hospital performance scores for hospitals reporting on the Hospital Harm – Severe Hypoglycemia measure and two other hospital-level measures of patient safety or harm event: the Hospital Harm – Severe Hyperglycemia and Patient Safety Indicators (PSI) Patient Safety and Adverse Events Composite (PSI 90) measures. 

              The Hospital Harm – Severe Hyperglycemia measure is the most appropriate comparator measure for convergent validity testing because both measures are eCQMs, neither are risk adjusted, there is a large overlap of hospitals reporting on both measures, and both are outcome measures of similar hospital processes including inpatient care, appropriate patient monitoring, and appropriate drug administration (see logic model, Section 2.1). The PSI 90 measure, composed of 10 measures for patient safety covering a broad range of outcomes stemming from varying processes of care (see note below), also includes overlap with the Hospital Harm – Severe Hypoglycemia measure. We hypothesized that while there would be a positive correlation between both pairs of measures, there would be a stronger coefficient of correlation between the Hospital Harm – Severe Hypoglycemia and Hospital Harm – Severe Hyperglycemia measures than for the Hospital Harm – Severe Hypoglycemia and PSI 90 measures. Data for all measures were acquired from the CCSQ CDR. Data were obtained for performance year 2023 for the Hospital Harm – Severe Hyperglycemia measure and data covering performance period July 1, 2021 – June 30, 2023 were obtained for the PSI 90 measure.

              Note: The PSI 90 measure is constructed from the following ten components:

              1. CMS PSI 03 Pressure Ulcer Rate

              2. CMS PSI 06 Iatrogenic Pneumothorax Rate

              3. CMS PSI 08 In-Hospital Fall-Associated Fracture Rate

              4. CMS PSI 09 Postoperative Hemorrhage or Hematoma Rate

              5. CMS PSI 10 Postoperative Acute Kidney Injury Requiring Dialysis Rate

              6. CMS PSI 11 Postoperative Respiratory Failure Rate

              7. CMS PSI 12 Perioperative Pulmonary Embolism (PE) or Deep Vein Thrombosis (DVT) Rate

              8. CMS PSI 13 Postoperative Sepsis Rate

              9. CMS PSI 14 Postoperative Wound Dehiscence Rate

              10. CMS PSI 15 Abdominopelvic Accidental Puncture or Laceration Rate

              5.3.4 Validity Testing Results

              The Hospital Harm – Severe Hypoglycemia and Hospital Harm – Severe Hyperglycemia measures rs = 0.346 (p-value <0.001). The Hospital Harm – Severe Hypoglycemia and PSI 90 measures rs = 0.089 (p-value = 0.153).

              5.3.5 Interpretation of Validity Results

              Construct Validity

              A moderate positive correlation (rs = 0.346) was observed between the Hospital Harm – Severe Hypoglycemia and Hospital Harm – Severe Hyperglycemia measures, which demonstrates that a moderately strong common construct of patient safety underlies these measures. A weak positive correlation (rs = 0.089) was observed between the Hospital Harm – Severe Hypoglycemia and PSI 90 measures. As we expected, there was a stronger correlation observed between the Hospital Harm – Severe Hypoglycemia and Hospital Harm – Severe Hyperglycemia measures than for the Hospital Harm – Severe Hypoglycemia and PSI 90 measures. These results support the assumption that facilities’ glycemic control protocols drive outcomes on the Hospital Harm - Severe Hypoglycemia and Hospital Harm - Severe Hyperglycemia measures, and the correlation between these two measures indicate each measure is accurately capturing glycemia adverse drug events resulting from the related processes of care. The weaker association between the Hospital Harm – Severe Hypoglycemia and PSI 90 measure shows that the PSI 90 measure is broadly associated as a benchmark measure of patient safety. Our interpretation is based on the following thresholds developed by Cohen (1992):

              0.10 indicates a small effect size

              0.30 indicates a medium effect size

              0.50 indicates a large effect size

              Reference:

              1. Cohen J. (1992). A power primer. Psychological bulletin, 112(1), 155–159. https://doi.org/10.1037//0033-2909.112.1.155

              5.4.1 Methods Used to Address Risk Factors
              5.4.1b Rationale For No Adjustment or Stratification

              Risk adjustment promotes fair and accurate comparison of health care outcomes across hospitals by controlling for patient-level characteristics within the population of interest and outside of the hospital's control​. Patient-level characteristics include clinical (e.g., types, number, or severity of conditions)​, demographic (e.g., age, gender)​, functional (e.g., ability to walk), and ​social (e.g., income, education, geography)​ (CMS, 2023).

              The Hospital Harm – Severe Hypoglycemia measure has not been risk adjusted since its inception because severe hypoglycemia is considered to be largely preventable with proper medication and adequate medical nutrition therapy. NQF (2011) includes over- or under-dosing of the hypoglycemic medication insulin as an explicit example of SRE 4A: Patient death or serious injury associated with a medication error. SREs are clearly identifiable and measurable, universally or largely preventable, and serious, indicative of a problem in a healthcare setting’s safety systems. 

              To reaffirm that this measure should not be risk adjusted, we polled the Mathematica Patient Safety TEP members on whether they agreed that the Hospital Harm – Severe Hypoglycemia measure should remain unadjusted and whether hospitals should be able to effectively manage comorbidities related to severe hypoglycemic events. The 19 members present unanimously agreed that the measure should remain unadjusted. 

              References:

              1. Centers for Medicare & Medicaid Services. (2023, August). Risk Adjustment and Risk Stratification in Quality Measurement. https://mmshub.cms.gov/sites/default/files/Risk-Adjustment-Quality-Measurement.pdf 

              2. National Quality Forum. (2011). Serious reportable events in healthcare—2011 update: A consensus report. https://www.qualityforum.org/Topics/SREs/Serious_Reportable_Events.aspx

                Use
                6.1.1 Current Status
                In use
                6.1.3 Current Use(s)
                6.1.4 Program Details
                Name of the program and sponsor
                Centers for Medicare & Medicaid Services (CMS) Hospital Inpatient Quality Reporting (IQR) Program
                Purpose of the program
                The Hospital IQR Program is a pay-for-reporting program for acute care hospitals. Through this reporting program, CMS strives to improve the care provided by the nation's hospitals and publicly display quality information to consumers and others.
                Geographic area and percentage of accountable entities and patients included
                Nation-wide (excepting Maryland); includes over 4,000 hospitals, including hospitals paid through IPPS and voluntarily, CAHs. Voluntary reporting began in calendar year 2023; mandatory reporting will begin in calendar year 2026.
                Applicable level of analysis and care setting

                Acute care and critical access hospitals

                Name of the program and sponsor
                Centers for Medicare & Medicaid Services (CMS) Medicare Promoting Interoperability Program
                Purpose of the program
                The program encourages eligible hospitals and critical access hospitals (CAHs) to adopt, implement, upgrade, and demonstrate meaningful use of certified electronic health record technology (CEHRT).
                Geographic area and percentage of accountable entities and patients included
                The program is open to over 4,000 eligible hospitals and more than 1,350 critical access hospitals (CAHs) that receive federal funds from Medicare.
                Applicable level of analysis and care setting

                Acute care and critical access hospitals

                6.2.1 Actions of Measured Entities to Improve Performance

                Several entities have described their experiences with hospital-wide or hospital-system-wide efforts to reduce hypoglycemia among inpatients. These experiences range from quality improvement efforts to advanced informatics solutions. This broad range allows for hospitals to choose an approach that will work for them, and see results. Giroir and Calmes (2024) implemented improvement activities to lower facility incidence, including changes to insulin order sets and admission orders, and allowing deferrals for insulin administration dependent on patient nutritional status. Similarly, Kravchenko et al. (2020) were able to reduce incidents of severe hypoglycemia by updating internal protocols as part of a quality improvement initiative. Even efforts with a specific focus have shown promise. Modzelewski et al. (2021) focused on reducing incidents of hypoglycemia that resulted from treatment for hyperglycemia while Mattathil (2022) focused on reducing hypoglycemic events within a medical-surgical unit. Both saw improvements after interventions were implemented. 

                There are also opportunities for innovative informatics solutions to prevent hospital-acquired hypoglycemia. Mathioudakis et al. (2021) used machine learning to proactively identify hypoglycemic events within 24 hours of a BG result value. Chen et al. (2021) developed a free, open source glucometrics tool that facilities can use to monitor patients. Judson et al. (2022) describe a program that has reduced glycemic events and improved staff education though a virtual specialist consultation and written recommendations. 

                As documented above, a menu of options shown to be successful are available for hospitals to address patient safety in a way that works best for them.

                References: 

                1. Chen, Y., Ning, Y., Thomas, P., Salloway, M., Tan, M. L. S., Tai, E. S., Kao, S. L., & Tan, C. S. (2021). An open source tool to compute measures of inpatient glycemic control: translating from healthcare analytics research to clinical quality improvement. JAMIA Open, 4(2), ooab033. https://doi.org/10.1093/jamiaopen/ooab033

                2. Giroir, C., & Calmes, H. (2024). Hypoglycemia in the Hospitalized Patient: Interventions and Opportunities. IntechOpen. https://doi.org/10.5772/intechopen.1003906

                3. Judson, T. J., Mourad, M., & Wachter, R. M. (2022). Building a Targeted Automatic E-Consult (TACo) program. Joint Commission Journal on Quality and Patient Safety, 48(2), 114–119. https://doi.org/10.1016/j.jcjq.2021.10.007

                4. Kravchenko, M. I., Tate, J. M., Clerc, P. G., Forbes, W. L., Gettle, M. C., Wardian, J. L., & Colburn, J. A. (2020). Impact of structured insulin order sets on inpatient hypoglycemia and glycemic control. Endocrine Practice, 26(5), 523–528. https://doi.org/10.4158/EP-2019-0341

                5. Mathioudakis, N. N., Abusamaan, M. S., Shakarchi, A. F., Sokolinsky, S., Fayzullin, S., McGready, J., Zilbermint, M., Saria, S., & Golden, S. H. (2021). Development and validation of a machine learning model to predict near-term risk of iatrogenic hypoglycemia in hospitalized patients. JAMA Network Open, 4(1), e2030913. https://doi.org/10.1001/jamanetworkopen.2020.30913

                6. Mattathil R. (2023). Hypoglycemia management using a bundled care approach: A quality improvement project. Journal of Nursing Care Quality, 38(2), 141–145. https://doi.org/10.1097/NCQ.0000000000000670

                7. Modzelewski, K. L., Cannavo, A., Fantasia, K. L., Korpaisarn, S., & Alexanian, S. M. (2021). A quality improvement initiative to successfully reduce the frequency of hypoglycemia during treatment of hyperglycemic crises at an academic safety-net hospital: Insights and results. Journal of Clinical & Translational Endocrinology, 26, 100269. https://doi.org/10.1016/j.jcte.2021.100269

                6.2.2 Feedback on Measure Performance

                We receive feedback on this measure through the ONC JIRA issue tracking system (https://oncprojectracking.healthit.gov/support/secure/Dashboard.jspa), which allows eCQM vendors and implementers to submit questions. From when the measure became available for review in 2023 through December 6, 2024, 31 comments were submitted through JIRA.

                6.2.3 Consideration of Measure Feedback

                Most questions received through JIRA asked for clarification on how to report the measure. For these, if there was a grammatical update to the measure needed to improve clarity, we would implement that change. As one example of responding to this type of feedback, we added language to the specification clarifying that glucose results in mmol/L should be converted to mg/dL for reporting the measure. 

                For questions or suggestions that were technical or clinical in nature, we consulted with internal clinical or technical experts and/or the Mathematica Patient Safety TEP before making a change. As an example of this type of feedback, we asked the TEP if it would be appropriate to add (1) metformin 500 mg when used alone and/or (2) low-dose insulin to the list of qualifying hypoglycemic medications for this measure. The TEP agreed that these medications should not be included as qualifying hypoglycemic medications in the measure because it would be atypical for metformin 500 mg or low-dose insulin used alone to result in a hypoglycemic event. Based on their recommendation, we did not make an update to the measure.

                6.2.4 Progress on Improvement

                2023 was the first year that this measure is available for reporting and the only year for which data are currently available. As such, there are not enough data to track performance score trends.

                6.2.5 Unexpected Findings

                Implementers have not notified CMS of any unexpected findings. 

                Patient and caregivers from Mathematica’s Patient Safety TEP were polled on whether they believed that there were “no unintended consequences or concerns” regarding the Hospital Harm - Severe Hypoglycemia measure. Measure background, purpose, and definitions were reviewed prior to polling the representatives. Responses recorded from a total of six representatives were scored on a 4-point Likert scale (4 = strongly agree, 3 = agree, 2 = disagree, 1 = strongly disagree). The representatives unanimously agreed that there are no unintended consequences or concerns with a mean polling score of 3.3.

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